Logistics Customer Service

Logistics Customer Service

Posted On: Wed, 09/29/2021 - 15:49

Location

Huntingburg, IN

Career area

Administrative

Contact

Human Resources
800.521.5381

Employment type

Permanent

Position type

Hourly

Styline Logistics, a division of OFS, is seeking an Customer Service associate.  Attention to detail, a sense of urgency and good work ethic are keys to success in this role. This person will need to be comfortable working in a fast paced, ever changing environment. The Customer Service Associate is a key member of the planning and execution team at Styline Logistics. This person will work as a team with both internal and external customers.

RESPONSIBILITIES

  • Provide customers with timely and accurate service via email and phone
  • Coordinate notifications schedule with the warehouse to ensure timely loading of shipments
  • Assist en-route drivers with customer information, driving directions or assist with contacting customers for deliveries
  • Most importantly, uphold the company’s reputation and display a highly professional demeanor with the customers over the phone
  • Provide support to all internal and external customers

REQUIRED SKILLS

  • Minimum 1 year experience on a customer facing assignment
  • Proficiency in using MS Word and Excel
  • Professionalism, patience and “people first” attitude
  • Team player; proactive and result oriented approach; ability to multitask
  • Associate degree is a plus
  • Knowledge of OS & D a plus

 

Get taken care of.

Healthcare, dental and vision insurance plan options for you and your dependents
Company-provided life insurance and long-term disability coverage
Supplemental insurance benefits
Paid time off and generous vacation package
401(k) plan with Roth options and access to a personal financial advisor
Mental health Employee Assistance Program with providers across the country
Onsite gym with state-of-the-art equipment

EOE M/F/Disabled/Vet/LGBTQ+

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, gender identity, sexual orientation, disability or protected veteran status.