Account Manager-Indiana

ESSENTIAL FUNCTIONS

Responsibilities will include, but not limited to, the following:

• Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams
• Review and maintenance of orders
• Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience
• Address customer complaints and monitor all procedures to ensure their satisfaction
• To build and maintain strong customer relationships, while acquiring and developing new ones
• Create a client experience that is consistent, positive and repeatable

QUALIFICATIONS

• Ability to work effectively and efficiently in a team atmosphere
• People-oriented with skills in relationship building
• Ability to multi-task and meet deadlines
• Strong written and verbal communication skills
• Troubleshooting and decision-making skills

 EXPERIENCE

• Post-secondary education preferred
• Prior experience in service or furniture industry is recommended