Rethinking the hotel experience
The pandemic has forced hotels to rethink the guest experience, but this is something that Staci Patton has been doing for years. Staci is an award-winning designer, Principal, Hospitality Design Director for global architecture and design firm DLR Group. In this episode, she shares with us a major shift in how hotels and resorts can make the most of their real estate footprint, the importance of the arrival experience, and the three types of guest profiles that we need to be thinking about as we design that next hospitality environment.
Topics discussed in this episode:
- Hospitality and interior design
- Resort design and arrival experience
- Hotel lobby design
More about Staci Patton of DLR Group:
Staci is a key leader within DLR Group’s Hospitality Studio, working with clients across the country. She understands that design must support strategy to meet business goals, elevate brand recognition, and foster local connections with every hotel guest. Staci is an award-winning interior designer. Her taste, sense of aesthetics, and engaging personality produce environments that engage clients and deliver memorable experiences. Her expertise includes boutique and branded hotels, restaurants, and gaming environments.
A frequent traveler herself, Staci understands the value of exceptional design and how intimate details can enhance the overall guest experience.
“Chemistry is important in the design process. I believe it's essential for clients to have fun on their project and want them to feel we are one team: dream big! The best part of a project is when it’s done, with our clients; we remember our fun ride developing the design together."
Staci’s projects include interior design for The Elizabeth an Autograph by Marriott, Canopy by Hilton Minneapolis, the Marriott Minnesota Southwest, the Austin DoubleTree by Hilton, a national design program for AC Hotels by Marriott, and the The Curtis Hotel in Denver.
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